Devoted to customer service and the principles of exceptional customer services

• Jumboshrimp shares a great Zappos experience.  We can never get enough of that great Zappos customer service, eh?

• Damon Billian illustrates how little things still matter.

• Dale Wolf over at The Perfect Customer Experience tells us about the 7 barriers to customer experience management and how you can overcome them.

• Tom Vander Well of QAQnA shares three keys to effectively managing QA

Well, I’m off to take care of my own customers!  Have a great weekend ;)

P.S.  If you liked this post, consider subscribing to the Customers Are Always feed.  Also, why not join the Carnivale of Customer Service this Monday?  Send a link to your customer service story or post to maria [at] customersarealways.com

Photo Credit:  GapingVoid