Devoted to customer service and the principles of exceptional customer services

There’s a part of the business community that I seem to have overlooked when it comes to talking about customer service - and that’s nonprofit organizations.  If anything, these are the entities that should know much about what it means to give and help people in need.  

Nonprofits have a duty to make sure the money they receive is put to good use.  As Jeff Brooks of Donor Power Blog says:

A great nonprofit, one that truly makes the world a better place -- and gives donors the most joy, fulfillment, and bang for their charitable buck -- is one that brings something extraordinary to the table.

It’s not enough to just collect money from people and think that these donors don’t need a thank you.  In a different kind of way, these donors are your customers who also need to be appreciated.  They also have needs just like everybody else does.  

Speaking of, did you know that Know More Media is a supporter of Unitus, an organization that helps entrepreneurs in developing countries?