Here’s another blog to add to the reading list: Trusted Advisor Associates. Yes, because trust does matter in business. It matters alot. Trusting your ability to run a successful business. Trusting your employees. Trusting your coworkers. Most of all, trusting your customers and doing all you can to earn their trust in you. 
An interesting post to read is The Opportunity Cost of Mistrust. We are given the example of offering a service guarantee and how we should be able to trust our customers to not take advantage of this guarantee just to get out of paying us.
For the most part I believe most people are pretty honest. If you do great work and offer nothing but positive energy, they can’t help but pay you what you’re worth. You can’t do business filled with fear that a customer is going to stifle you.
» Customer Service in 3 Words or Less from CustomersAreAlways
As you may or may not know, I've become a huge Twitter fan. Except for the minor glitches here and there, Twitter has been a fun way to interact with others in cyberspace. I've been asking my followers at Twitter... [Read More]
Tracked on: June 17, 2008 11:17 PM | Permalink to Trackback