Without further ado, let’s get on with the show!
Fish Creek House tells us how the hotel industry should treat each and every customer - at least from what I read, that’s the way we should all be treated. Yes, we need hugs - lots of them! Had me thinking I just might hop on a plane and stay in Montana for a week ;)
Custserv offers a lesson for landlords - although as always, we can all learn something from reading it. I think if we all think of each other as “business partners” instead of acting as if someone is more superior than the other, the business world would be a much happier place.
EStara shares some great news! Get Human has given the Click to Call service on Amazon.com a good thumbs up! It’s no surprise being that Amazon.com has always been on the customer’s side making sure that the Amazon experience is a good one. I personally haven’t used the Click to Call service yet, but if you’d like to share your experience, please do!
Service Untitled has a great post about the most common issue that many of us face when having to call a company - too many phone numbers! Reminds me of a recent incident where I wanted to cancel my service with a particular company...I went to their website which said, “If you would like to cancel your service, call 1-800....” So I call the number on the website, wait a few minutes, and when I finally talk to a human she tells me that I need to call another 800 number!! *Yikes!* I can feel my blood pressure going up so I won’t go on anymore...
As part of this carnivale I want to spread some good vibes and share this comment that was left by Philip. Small gestures like that mean everything - even to our youngest customers!
Thank you to everyone who contributed to this carnivale! I love all of you ;)
The next Carnivale of Customer Service is on March 26, so remember to send your submissions in before midnight PST on the 25th of March. As always, I welcome anybody who would like to host the Carnivale! Contact me at maria [at] customersarealways.com to submit an article or if you'd like to host...
Photo Credit: Peachy Queen
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