Devoted to customer service and the principles of exceptional customer services

I was reading Bill Belew’s post on The 100 Most Prolific Bloggers and decided to check out how many posts I’ve done here at Customers Are Always.  This one will mark the 1,191st blog post I’ve done since starting this blog a little over a year ago.  I have all of you readers, commenters, and fellow bloggers to thank for keeping me motivated! 

However, I really don’t celebrate milestones - although many are worth celebrating.  In terms of blogs, I don’t really think it’s so much how many blog posts you have but the quality and value of those blog posts.  I feel that business places too much emphasis on numbers - like what your average sales are per transaction and how many calls you can get through in an hour.  It’s no wonder why customer service reps are in such a rush these days!  There’s always some quota that  must be met and it’s jeopardizing the quality of our relationships with each other.  When you really take care of your customer , the numbers shouldn’t matter.  Customers matter.  As with blogging, it’s not how many posts you have or what “list” you’re on, but making a difference in the lives of others. 
Speaking of numbers, a friend of mine pointed out that I now have 11 blogs.  I’m too busy writing to even count, ok!  She asked me how I can manage them all.  Well, Easton over at BusinessBlogWire blogtipped me at the beginning of the month and he also wants me to share some of my secrets, so I will be doing that later on today - but I will be posting them over at my other blog, Online Business Resources.  Meet you over there...stay tuned!