Devoted to customer service and the principles of exceptional customer services

I have been at the store on canton Hwy in kennesaw ga.
and my experience there have been terrible the man working the customer srevice has been very unproffesional in my oppion and i am sure there is a lot more compliants from that store.One lady talked to the man there and the next thing i know she is yelling and slamming her flower pot behind me on the counter.
I just wanted to exchange some curtains and i wrote a check and he told me i could not exchange them for so many days i was not asking for a refund. He was very rude to me and I will never return to that store again.
and i have been a very good customer and i will tell all my friends. Im very sorry,
Carrie