“Experiences are core to a multitude of management roles already in existence. The last thing you want to do is seperate responsibility for great experiences from marketing, customer service, sales, training and product development.”
Hmmm...
Then I came across this little blurb titled Overun by Chief Experience Officers:
“Speaking of buzz word overload at technology events, I can't believe how popular the title Chief Experience Officer has become. And how about Chief Marketing Guru, Chief Creative Officer and just plain Chief Tech Guy.”
It’s open for debate. What do you think? Is the Chief Experience Officer vital to an organization or not?
Unfortunately, such titles are usually so much corporate blather. Particularly in the really big companies.
In any event, shouldn't everyone in the company be a "chief experience officer?"
Posted by: Mary Schmidt | February 15, 2007 8:34 AM | Permalink to Comment