Devoted to customer service and the principles of exceptional customer services

Glenn Ross over at Customer Service Experience has started a meme about “12 Topics I’d Blog About If Owned...”.  Glenn tells us 12 topics he’d blog about if he owned a jewelry store, so I thought I’d share my thoughts on what I’d blog about if I owned an art gallery.  The reason I chose an art gallery is because 1)  I love art and 2) I hope to have my own art center/gallery some day, so this will help me get started ;)  

Here’s my list:
1.  Different styles of art - impressionism, abstract, surrealism, etc.
2.  What to expect when you visit the art gallery - woo the customer into dropping by
3.  Hold a monthly art contest - winner receives a gift certificate to use at the gallery and gets featured on the blog
4.  Art history
5.  Art news
6.  Feature each employee and interview them
7.  Feature artists in the community - builds buzz about your blog
8.  Have the employees contribute a blog post about something that is important to them - lets customers get to know more about each of the employees
9.  Cover art events around the community
10. The different types of art in the gallery
11. How important it is that kids be exposed to art on a daily basis
12. Kid’s art

So, what does having a blog have to do with customer service you ask?  Read this previous post to find out...