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Jan 5
Will Offering Hand Sanitizer Become a Customer Service Standard?
I just came across this New York Times article that talks about the possibility of more companies offering hand sanitizers to their customers.   Joe Drenik, spokesman for GOJO Industries, Inc. which makes Purell hand sanitizer, was interviewed for this article and he says that there has been an increase in availability of hand sanitizers in business because of the public perception of germs nowadays.  hand_sanitizer.gif

Because of this supposed increase in awareness of germs and the increase in availability of hand sanitizers in business establishments, will customers begin expecting customers to offer hand sanitizers all the time?  Personally, if you ask me, I think it’s just Purell’s way of scaring people and companies into buying their products.  I haven't seen any businesses in my area offering hand sanitizer, have you? 

Anyhow, The New York Times article also says that the supermarket named Kroger Co has been offering hand sanitizing wipes near its shopping carts.  Will other companies follow suit?  

3 Comments/Trackbacks




My local Harris Teeter in Raleigh has been offering them for over a year. They keep the carts in an area where there are a lot of birds..and the birds do their duty on the carts. In a recent blog, I posted that they could be contributing to Avian Flu.

Hi Joel,

Offering hand sanitizer to customers must be more popular on the East Coast...I wouldn't be surprised if it made it's way over here soon.

By the way, you have a great blog! Thanks for leaving your comment!

I want to cancel my shipments . DO NOT SEND ME ANY MORE. My payment went in today, jan.8, 2007. Do not send me anything from you people AGAIN. I did not like the nasty letter i received today , i forgot to send my payment in because of the holidays. DO NOT SEND ME ANYTHING . THANK_YOU
Mrs . James Hanley

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