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Jan12
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 Also, Meikah over at Custserv has a new feature at her customer service blog. On  Friday she posts the Customer Service Experience of the Week. Have you received great service lately and want to share your story? Or perhaps you work in customer service and have your own story that made your customers happy or made your fellow coworkers feel good about their jobs? Let Meikah know about it by emailing: ma[dot]merdekah[at]gmail.com
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I was working in a Disney hotel doing room service. One morning I delivered breakfast to a room where a little girl seemed to be very sad, when I spoke to her, right away her parents told me she lost her piglet beanie. Within the next 15 minutes I retreived a piglett beanie from the hotel gift shop and immediately took it to the little girl. Not only was the little girl thrilled, but, her parents were extremly supprised of my efforts.
» Carnivale of Customer Service: The First Spring Edition from CustomersAreAlways
Yes, it’s that time again, folks! Spring is in the air, the birds are chirping louder than ever, the bees are buzzin’, and it’s the first spring edition of Carnivale of Customer Service! I can’t believe how quick the time... [Read More]
I saw several posts on Panera. (I'm sitting here now, and love the food, service and ambience.
My one complaint is the quality of the wireless service. It's often slow to the point of uselessness. The Panera in Amherst/hadley is OK on a good day, but often slows down to the point I have to leave. I also frequent the Panera in San Diego/Solana Beach, which is slower than a telephone modem. As I am a fan of Panera (and even own stock in the company), I implore them to upgrade their wireless>
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Thank you, thank you, Maria for this shout out! :)
Posted by: Meikah Delid | January 14, 2007 10:36 PM | Permalink to Comment