
The main takeaway from the article in the Des Moines Business Record is that companies should start paying attention to what’s being said about them in the blogosphere. I’ve talked about this before in a post titled Still Oblivious To What Customers Are Saying About You? We can also learn from the T-Mobile incident awhile back.








Thanks, Maria!!
Posted by: Tom Vander Well | January 24, 2007 4:38 AM | Permalink to Comment