« The Power of the Thank You | Main | Would You Like to Record Your Phone Conversations With Customer Service Reps? »

Jan10
It’s Not What You Are, It’s Who You Are
Have you ever judged a company by the amount of money they spend?  Does the owner have a fancy suit and a fancy degree?  Does it look like employees work hard for the customer when in reality they’re only thinking about themselves?  

In this day and age customers are looking below the surface to find out the true character of your company.  If a customer needs your help, they could care less that you just spent a great deal of money on a new CRM system.  They want you to solve their problem honestly and in an efficient manner.  Now, that’s the bottom line.  sisyphus.gif

Inspired by Seth Godin’s post about Hard Work...What's your definition of hard work?

Related Post:
The New Bottom Line

1 Comments/Trackbacks




» It's Not What You Are, It's Who You Are from
"In this day and age customers are looking below the surface to find out the true character of your company. If a customer needs your help, they could care less that you just spent a great deal of money on a new CRM system." [Read More]

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« The Power of the Thank You | Main | Would You Like to Record Your Phone Conversations With Customer Service Reps? »

Advertise

Related Resources

recent comments

    sponsored ads



    subscribe


    Prefer Email?
    Subscribe below-

    Enter your Email:


    Powered by FeedBlitz What's this?

    Current News

    Support This Blog

    blogroll


    Alltop, all the top stories

    BlogBurst.com


    Successful and Outstanding Blogger
    QAQnA Mug Club

    Stats:

    business social media

    Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

    BIZZlogos - Add your logo - free link to your site
    BIZZphotos - Add photos of your products and people
    BIZZprofiles - Submit your profile and build your online visibility
    BIZZspotlight - Spotlight your business with free links
    BIZZvideos - Videos about businesses, products and business people.
    BIZZbites - "Digg" for Business - Submit your articles and posts

    Know More Media - Customer Service / Services

    know more media network

    View Network Map

    Network Feed List (OPML)

    Know More Media Network
    Feed


    we support unitus

    PRWeb

    Influencer



    CustomersAreAlways is a member of the Know More Media network of business related blogs.

    Here are some current headlines from some of our business publications:

    ProductivityGoal

    CallCenterScript

    AdHurl

    TheBizofKnowledge

    LandingTheDeal

    CustomersAreAlways

    HealthCareVox

    BrainBasedBusiness

    TheInsurancePolicy

    MarketingBlurb