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Jan16
Back to the Basics
I love seeing customer service tips spreading throughout the blogosphere!  It’s been awhile since I’ve visited Platypus Jack (I should ask how the blog got that name) and was happy to see these posts that I now recommend that you read:  Customer Service 101 and Courtesy and Customer Serviceplatypus%20jack.gif

Since we are starting a new year and all, why not go back to the basics and keep reminding ourselves of why we work in customer service in the first place?  Besides, it’s the basics that customers pay attention to anyways.  

Smile!  Greet!  Be Nice!  Be respectful!  How hard is that?

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» 5 Customer Service Rules That Apply To Internal Customers from CustomersAreAlways
How we relate to our coworkers, or internal customers, is just as important - if not more important - than how we interact with our external customers. There is a direct correlation between the work environment and customer satisfaction. Just... [Read More]

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« Customers Don't Want Anymore One Night Stands | Main | San Diego Business Class: "Making a Business Work" »

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