« December 2006 | Main | February 2007 »

Jan31
Why Blogs May Be Better Than Regular Websites

After reading Glenn Ross’s post about quieting negative word-of-mouth with your blog, I’m beginning to think that companies without blogs are either hiding in a cave and have no idea how powerful blogs are or they simply don’t want to connect with their customers.  monkey%20blogging.gif

Glenn doesn’t think that every business needs a blog and yes, I do agree somewhat, but just imagine how much bigger your company can grow if you do have one! 

In terms of prospective customers being able to find you on the internet, I think blogs have more power than a regular website. Jonathan Leger offers his thoughts on why WordPress blogs are better than normal websites. Also, check out this article: 5 Reasons Why a Blog Is Better Than an Email Newsletter.

Jan31
Reminder: Carnivale of Customer Service on Monday!
Jan30
What Do Business Travelers Want?
Jan29
Carnivale of Customer Service: The Goodies Edition
Jan28
Go Into the Construction Business!
What Are Your Employees Saying About You?
Are You Prepared? A Lesson From Digg
A Law For Common Courtesy?
Jan25
T-Mobile Ranked #1 For the Fifth Time in a Row
Jan24
Victoria’s Secret Has Another Secret...
Best Western Gives "My Best"
Jan23
Oh, Excuse Them For Being Customers
More Companies Paying Attention to Bloggers
Fox Rent a Car: Great Service, Great Prices
Jan22
Do You Have a Chief Customer Officer?
Give the Power to the People
Carnivale of Customer Service: Back to the Basics Edition
Jan21
"Would You Like To Rent a Plane With That Iced Mocha?"
Jan18
If The CEO Doesn't Do It, Who Will?
Jan17
How Not to Act as a Customer
The Importance of Internal Communication
San Diego Business Class: "Making a Business Work"
Jan16
Back to the Basics
Customers Don't Want Anymore One Night Stands
Why CEOs Should Blog
Being Nice Makes You Smarter?
If You're Wondering Why Your Sales Were Down This Past Holiday Season...
Jan15
Smile!
Why Dogs Would Make Good Customer Service Reps
Honoring Dr. Martin Luther King Jr.
The Best Banks for Small Businesses
Carnivale of Customer Service: The Great Tips and Bad Service Edition
Jan12
We Want Your Customer Service Stories!
Merrill Lynch Receives Honor by J.D. Power & Associates
Jan11
A Great Resource: Good Experience
Would You Like to Record Your Phone Conversations With Customer Service Reps?
Jan10
It’s Not What You Are, It’s Who You Are
The Power of the Thank You
Great Customer Service at the Dentist's Office
Thoughts on Small Business Branding
Jan 9
More Wal-Mart Thoughts
Jan 8
The Importance of Customer Service According to Steve Weber
10 Best and the 10 Worst? You Decide.
Carnivale of Customer Service: Great Customer Service Stories!
Jan 5
Will Offering Hand Sanitizer Become a Customer Service Standard?
Will Macy's Attract Loyal Customers?
Customer Service Tips For the Day
Jan 4
Does Customer Service Matter Anymore In the Web Hosting Industry?
What Do Your Customers Care About?
Classic Customer Diss-Service
Not So Big Shocker: Home Depot CEO Fired
Find Out What Your Customers Really Think
Jan 3
A Shining Example: Danny Meyer and The Union Square Cafe
A Business Owner Who Actually Talks to His Customers
Notes and Reminders For the First Week of 2007
Flying the Friendly Skies?
This 2007 Spread the Love!
Jan 2
Why Is Finding a Good Story Such a Challenge?
Thoughts on Controlling the Customer Chaos
Do You Have a 2007 Customer Service Plan?
What Is Most Important?
Customer Service Advice From a Lawyer

« December 2006 | Main | February 2007 »

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