Devoted to customer service and the principles of exceptional customer services

I just wanted to give a shout-out to Sue over at Face2Face Meetingsnet for the link love!  I thought I’d return the favor and share one of her posts on hospitality. Sue cites a post by Chris Bailey and another post by Michael Chaffin where they share their thoughts on what it means to be hospitable.  

I was always taught to imagine being at home and your best friend coming over for dinner.  She rings the doorbell and you open the door to greet her.  Most likely you will be glad to see her, right?  Then you’ll offer her a drink or something to munch on.  You’ll sit, chat, and share stories - basically get to know each other better.  That’s what being hospitable is about, right?  

So, how hard is that?  

Photo Credit:  Bayer Training Systems