Devoted to customer service and the principles of exceptional customer services

I hope everyone had a great holiday! CustomersAreAlways was in a bit of a hiatus, but now I’m back into the full swing of things and ready to take on the New Year! I didn’t get to share any of my holiday shopping stories like I said in my previous post, but I’ll definitely make up for it during the rest of this week…

I know my Bloglines folders will be full of great stuff to share and I’ll probably be spending most of the day reading through those and answering the 100+ emails that I received the past week! So, bare with me…