Devoted to customer service and the principles of exceptional customer services

Mary Schmidt, an Incredible Hall of Acclaim inductee and all around great business blogger, offers a few questions to ask yourself  when you are dealing with customers. #4 struck a cord with me:

Do I feel good about myself at the end of a day of dealing with customers?

Nothing feels more good than to go home and feel good about the things I have accomplished that day and the people that I have helped.  I have a conscience and don’t like to go home thinking that I had a bad effect on someone else’s day!

By the way, Mary also has another great customer service related post here...must read!  I guarantee you will learn something