It’s a late post for Carnivale of Customer Service - but like I always say - Better late than never! This week we have one submission....
Service Untitled talks about what you want vs. what you get when it comes to hiring customer service representatives. Doug offers an example of Gap’s “now hiring” sign that says that they’re looking for “motivated”, “enthusiastic”, and “committed” people. Doug concludes that Gap’s managers should be made aware that they are looking for these types of people because it seems that they don’t know ;)
Well, that concludes this week’s edition of Carnivale of Customer Service! However, if you’re itching for more, you may be interested in knowing that CRM Lowdown has started their own carnival as well....
Interested in participating in the Carnivale of Customer Service for next Monday? Click here!
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