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Nov 3
The Retailer Who Knows How to Design Restrooms
Well, I’ve saved the best for last.... What’s a Bathroom Blogfest if we don’t mention a Nordstrom restroom?  As most of us know, Nordstrom is known for their phenomenal service and their restrooms are popular with mommies.  I’ve known of women who will trek to the other side of the mall to use the Nordstrom restroom even though the mall restroom is mere steps away.  Today I visited the Horton Plaza Nordstrom which is in the heart of downtown San Diego....  Nordstrom Ladies Lounge.jpg

When you swing open the door, the first room you walk into is the “lounge” where two couches and a lamp greet you.  This is where most women sit as they wait for their friends to come out of the actual restroom.  I used to come in the lounge during my ten minute breaks and just relax. 
Nordstrom Baby Changing Station.jpg

Next to the lounge is a little 10 x 10 room which is the baby changing station.  Babies need some privacy too, you know ;)

  
                      

                                       

Nordstrom Bathroom1.jpgI made note of the full length mirror with the two hooks next to it so you can hang your purse while doing any makeup touches, clothing adjustments, etc.  Granted, it’s not as creatively decorated as Lulu’s Nail Salon that Stephanie Weaver mentioned, but in terms of functionality and customer experience, Nordstrom gets it right.

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