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Nov 2
New Survey: Top 10 Retailers With the Best Customer Service
A new survey was just released by the National Retail Federation/American Express that listed the retailers with the best customer service and guess who topped the list?  Amazon.com!  What?  What happened to Nordstrom?  Well, they came in second....

Here’s a breakdown of the top ten:


It’s hard for me to compare Amazon.com and Nordstrom because one is an online company while the other is predominantly offline.  Being an ex-Nordstrom employee, I’m very partial to the company.  As for the other companies on the list, I’ve only done business with Kohl’s and Macy’s.  I haven’t noticed anything about Kohl’s that makes it stand out except perhaps that they have cashiers who are always ready to ring you up - unlike other department stores in its category (like Mervyn’s). 

I’m trying to think of any other retailers that may be better than these companies...can you?

[Source:  Marketwatch.com]

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