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Nov 4
More Customer Service Agents Are Working at Home
Working at home as a “virtual” customer service agent is starting to become a more common way to work at home these days.  This article at The New York Times says that there are currently over 100,000 home-based customer service agents in the U.S.  That number is expected to increase even more as people realize it’s more cost-effective to stay home rather than pay for gas and childcare expenses! 
customer service agent.gif
I think people who work at home have the advantage in terms of providing better customer service.  For one thing, there isn’t a boss watching your every move!  You don’t have office “politics” to deal with or negative energy from other coworkers to affect your mood.  You simply can relax and work in your pj’s...oh, until your two-year-old spills food in you lap ;) 

Read more of the article here....

1 Comments/Trackbacks




Hi Maria,

Thanks for writing about this. Not everyone is cut out for working from home though, here's my link: http://www.tele-smart.com/blog/do-you-have-what-it-takes-to-work-from-home/

Josiane

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