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Nov15
Heinz Still #1 In Customer Satisfaction
When I think of Heinz, I’m reminded of the phrase “Good things come to those who wait.”  Remember that commercial?  When applied to your business, the lesson is that you will see those customers return to you if you are just patient enough.  Patient with the customer.  Patient with the growth in sales.  Patient with...well, just patient.  Heinz Ketchup Bottle.jpg

Heinz (HNZ) sets the example when it comes to patience.  The company is still number one on the American Customer Satisfaction Index's manufacturing/non-durable goods sector.  For seven consecutive years Heinz has achieved this ranking.  

Here’s a website owner who’s learning the value of patience when it comes to launching a website...It's better to hold off launching a website until you get all the kinks straightened out.  You don't want to frusterate your customer with invalid links!

[Source:  Post-Gazette.com]

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Patience is a quality everybody needs. In commerce, it can be the key to success.

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