Anyways, there are a couple unofficial Avon blogs that I did come across:
Avon Blog - has news and information about the company
Beauty Dish: Underground Adventures of an Avon Lady - the title says it all. A very entertaining blog with some great stories and reviews. I’m trying to get an interview with the blogger, “Birdie”. I’ll post it here if/when I do get it ;)
P.S. If you have an Avon blog and would like to add it to this list, contact me at maria [at] customersarealways.com
Update: After reading this entry, I failed to mention that this post is my contribution to the Fortune 500 Blog Project!
Maria, you have stumbled upon a truly World-Class Customer Service provider in that particular Avon lady! I am a long-time reader of her blog, and I feel sure she could teach a graduate-level class on how to make customers feel cared for, appreciated, and catered to. Best of all, as you know from reading her entries yourself, she really *listens* to her customers. Their feedback, and her own unflinchingly candid (and often hilarious!) reflections on the products she sells, are at the heart of every word she writes in a product review. An honest and unbiased evaluation of the products being pushed is rare (to say the least) in the ranks of customer sales reps!
I know that Birdie has a lot on her personal plate at the moment, so it may be a while before she is able to get back to your interview request, but I promise that an interview with her will be well-worth your patience!
In the meantime, I plan to do some poking around at your own information-packed site.
Best wishes to you and your readers :-)
Posted by: Carroll | November 14, 2006 9:07 PM | Permalink to Comment