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Nov14
Fortune 500 Blog Project: Avon Products
Unfortunately after much research I found that Avon does not have a company blog.  I think that this would be a good company that could benefit from having a blog.  Talking to my friend who is an Avon rep, I know that the company has pretty good communication with their reps via newsletters, magazines, and company meetings.  However, it would certainly be more cost-effective to have a blog instead of wasting money publishing newsletters and magazines.  But then there is the issue that some reps may not have internet access. 

Anyways, there are a couple unofficial Avon blogs that I did come across:
Avon Logo.jpg
Avon Blog - has news and information about the company

Beauty Dish:  Underground Adventures of an Avon Lady - the title says it all.  A very entertaining blog with some great stories and reviews.  I’m trying to get an interview with the blogger, “Birdie”.  I’ll post it here if/when I do get it ;) 

P.S.  If you have an Avon blog and would like to add it to this list, contact me at maria [at] customersarealways.com

Update: 
After reading this entry, I failed to mention that this post is my contribution to the Fortune 500 Blog Project!

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6 Comments/Trackbacks




Maria, you have stumbled upon a truly World-Class Customer Service provider in that particular Avon lady! I am a long-time reader of her blog, and I feel sure she could teach a graduate-level class on how to make customers feel cared for, appreciated, and catered to. Best of all, as you know from reading her entries yourself, she really *listens* to her customers. Their feedback, and her own unflinchingly candid (and often hilarious!) reflections on the products she sells, are at the heart of every word she writes in a product review. An honest and unbiased evaluation of the products being pushed is rare (to say the least) in the ranks of customer sales reps!

I know that Birdie has a lot on her personal plate at the moment, so it may be a while before she is able to get back to your interview request, but I promise that an interview with her will be well-worth your patience!

In the meantime, I plan to do some poking around at your own information-packed site.

Best wishes to you and your readers :-)

I know that Birdie has a lot on her personal plate at the moment, so it may be a while before she is able to get back to your interview request, but I promise that an interview with her will be well-worth your patience!

Thanks for doing this review, Maria! Every little bit helps.


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