Devoted to customer service and the principles of exceptional customer services

I hope all of you had a great holiday weekend (if you live in the U.S.) and you’re back to tackle the last month of the year with a positive attitude!  Let’s hope that the well-being you experienced with your family passed on into your business environment and you can transmit that good energy to your customers ;) 

I know I’m ready to start this week off with a bang and give you a great Carnivale of Customer Service experience!  I received some links with great lessons to learn:

• Dan Obregon of eStara shares an article that talks about how even sports teams can leverage technology to create a better customer experience and more ticket sales.
  

• Sagar Satapathy of CRM Lowdown offers a reminder that our customers are different and that CRM “is an art as much as it is a science”.  

Thanks to our Carnivale of Customer Service participants for this week!  

Please Note: Next Monday, December 4, Glenn Ross of Customer Service Experience will be hosting the Carnivale, so share your link by emailing Glenn at glennscustomerserviceblog  [at] yahoo.com.  The week after that, December 11, Sagar Satapathy of CRM Lowdown will be hosting!  Send in your link to Sagar by emailing him at sagarsatapathy [at] yahoo.com Do it now so you don’t forget!

Update:  CRM Lowdown will not be hosting the December 11 Carnivale.  If you would like to host, please let me know ;)