Carnivale of Customer Service!
We have a great lineup today chock full of information to bring your business up to the next level. So, without further ado...
Josiane Feigon of Tele-Smart blog tells us about the most important and complicated sales skill. Make sure this skill is practiced daily otherwise you’re missing out on important information from your
customers!What are the things that customer service reps should never ever say? Service Untitled is compiling a big list of things not to say, so if you are a customer service blogger, you may be interested in contributing to the list. Over at CRM Lowdown, there is a list of the 10 best (and 10 worst) companies for customer service. I’m a little surprised that Nordstrom isn’t in the top 10 on this list?
Glenn Ross of Customer Service Experience offers his two cents on what not to say to customers. This post is dedicated to all those who work in call centers!
Custserv has a great story about shopping in bargain basements and finding great customer service in unexpected places....
I don’t know about you, but I’m pretty amped from all these inspirational posts ;) Hope you find this information helpful! If you would like to host an upcoming Carnivale, email maria [at] customersarealways.com For more information on contributing your link to next week’s Carnivale of Customer Service, click here.
Thanks for the mention, Maria
Posted by: Josiane Feigon | November 14, 2006 12:55 PM | Permalink to Comment