First submission comes from Service Untitled who wonders why
companies don’t make it easier for customers to reply to the emails the company send out. Something I’ve wondered myself!Glenn Ross of Customer Service Experience offers a tip on what the last thing you should say to your customers after you’ve given them positively outrageous service.
We have a new contributor to the Carnivale this week! Sagar Satapathy, a manager of BizNicheMedia, sent over this article which gives us some perspectives on branding vs. quality. What do customers want?
Thanks to those who submitted articles to be included in the Carnivale. I am truly grateful for your continued contributions to keep this Carnivale alive! The submissions I received this week offer more reminders that it’s still about the customers!
Find out how to participate in the Carnivale here and share your knowledge with the business world! If you know somebody who would be interested in the Carnivale, won’t you kindly spread the word? Thank you!
Photo Credit: CBS News
Hi, Maria, great links you got here. Next Carnivale will be there to share a story. Keep at it! :)
Posted by: Meikah Delid | November 6, 2006 10:43 PM | Permalink to Comment