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Oct12
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 Those times when we’re faced with what is perceived as an adverse situation...an unhappy, frustrated customer - that’s the time to give it your all, overcome the negative with a burst of positive energy, and turn that frown into a smile. That’s what makes for a memorable story - a good story. Thanks, Starbucker for the good story and spreading positive energy! |
Starbucker,
Hopefully someday we'll be able to see more good customer service stories than bad ones!
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You are welcome Maria - I love spreading the news about great customer service experiences like this one, because hopefully the "vibes" will transfer to other businesses and people. All the best!
Posted by: Starbucker | October 13, 2006 8:01 AM | Permalink to Comment