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Oct27
The True Reward in Customer Service
Dave Lorenzo of Career Intensity has a thought-provoking post about being a “Servant Leader”.  He offers this advice:

Try this for the next week:

Find three people who can benefit from your expertise and help them.  Expect nothing in return.

The true reward will be in how you feel about yourself – but don’t be surprised if something greater does not happen at some point in the future. 

Dave makes a good point and this is truly the essence of customer service.  We should be helping our customers without any expectations.  Whether they spend $1 or $1,000 with us - it’s about helping people and finding fulfillment in life from doing that. 

Related Post:
Karma in Business

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