
Robin Koval, one of the co-authors of the book, tells us about an
“Ability to work well within a team” – 86.9%
“Personal Ethics and Integrity” – 86.2% won out over “Strategic Thinking” – 67.1%
“Likelihood of Recruiting “stars™,” – 64.9%
and even the value of “Prior work experience” - 35.7%.
This is very telling as to how the aura in business is starting to evolutionize. No longer are your "numbers" important. Now the "bottom line" is: Do your potential or current employees have the ability to get along with people?
What do you look for in an employee?









Power of Nice does seem like an interesting book and an interesting blog. I noticed I'm linked up there too. Very cool!
As for your question, "What do you look for in an employee?" the answer is multi-faceted, but it all starts with the power to provide WOW! customer service. Now some would argue you don't need that in a programmer or a network services guy, because they don't talk to customers. I say "HOOEY!" they talk to other IT people all the time, and if they're not happy and making their customers (other IT people) happy, it's a miserable existence for all. Take this to Accounting (keep the other accountants and the CFO happy), sales (keep the sales manager happy and off your team's back and you're taking care of your customers, your other teammates), or anywhere else. Make those around you happy, this will make your customers happy, and then you'll make everyone, including upper management, happy. At least that's what I've seen. Your mileage may vary. :)
Posted by: Phil Gerbyshak | October 30, 2006 5:37 AM | Permalink to Comment