
Ok, enough of my babble (can’t help it - it’s an absolutely gorgeous day here in San Diego!) Now to the news of the day... An article at The New York Times says that RadioShack (RSH) is going to offer free online training for consumers in the areas of digital photography techniques, choosing and setting up an HDTV, information on satellite radio, and more.
The company says that this service will promote customer loyalty...I would say yes, it probably can, but much of this information can be found online already! I think these classes would be better done in-store so students can have hands-on experience. Plus, the products will be right there to purchase if someone so chooses. Just my two cents...









Your two cents would be worth a bundle if they heeded it and implemented the classes in-store versus online.
I think now when a company runs out of ideas it defaults to PSO, i.e. "put something online."
Posted by: Dean | October 18, 2006 7:33 PM | Permalink to Comment