Devoted to customer service and the principles of exceptional customer services

Your two cents would be worth a bundle if they heeded it and implemented the classes in-store versus online.

I think now when a company runs out of ideas it defaults to PSO, i.e. "put something online."

Dean,

Yes, hopefully someone from RadioShack will read this post and think about it! I know that CompUSA offers in-store classes which works for me because I like to learn by "touching".

i use to work at radio shack and this company sucks there products are overpriced and cheap we had so many returns and so meny angry costomers they dont care about customers all they care is ho to make more money every time u go into a store they want you to aplly for a credit card. there advertisements trick u all there sales are mail in rebates every other electronics store sells there products cheaper n now they are trying to sell hdtv which are cheap companies like akai

i use to work at radio shack and this company sucks there products are overpriced and cheap we had so many returns and so meny angry costomers they dont care about customers all they care is ho to make more money every time u go into a store they want you to aplly for a credit card.

radio shack must be on corporate welfare (getting money from our tax dollars) or they couldnt afford to be turning away business with their rude and sometimes anti-social customer service. last time i spoke with a radio shack customer service and didnt catch an 800 number the representative wouldnt even repeat the number to me,assuring me he gave me the right number. in other words i do not deserve the courtesy of having the number repeated just to make sure i got it right because you cannot question a god. these guys sound like cops. repeating phrases and numbers is just common phone and radio courtesy.

i was inquring about a digital converter,but i bought it somewhere else. there is evidence that "rat shack"i mean radio shack intentionally sells overpriced defective junk (i guess they were taught that by dell computer company).

just exactly who are these little snotty punks who work at radio shack? what is their malfunction? they sure must not fear losing their job or they would not bite the hand that feeds them so much. it was this punks job to repeat that number to me. im not here to serve radio shack. if radio shack offers a customer support number to the public its they who should serve me.

if we consider radio shack to be an extension of the fascist government here than radio shack people are just typical government employees,lazy and rude,not worrying about losing their pay check because they have no competition and have to commit murder in order to be fired.

maltreatment by customers does not justify taking stuff out on a customer who has been only polite throughout the whole conversation and who has done nothing to you. this is all i meet. punks with chips on their shoulders with hostility to the customer. take your hostility out on the corrupt management and do your job. mistreatment by management is no excuse for directing hostility at customers.

Customer loyalty yeh right back in August of 2008 I brought Radio Shack a home theater receiver that wastn't workin right they said they would send it to get fixed for 20 dollars 8mths later with numurous stop ins was told that my equipment was damaged in shipping and that they looked up on craigslist and it was only worth 50 bucks I paid 500 for it 8years ago and so for paying 20 dollars waiting 8 months i got 100 dollars and was told to use it to buy someones used model on a internet junkyard with a 100 dollars nice loyalty thank you Radio Shack