I also believe that building your customer service reputation is like running a race. Sometimes you just want to jump in and go full speed ahead, but doing that you’ll learn that you become tired too
fast. Like any true runner knows, you have to take your time and pace yourself. Run steady, stay focused, and when you get closer to your goal that’s when you sprint, pull ahead and win! We all know that patience is a virtue - and building your customer service to the way you want it does require a great deal of patience. Think of that old Heinz commercial...”Good things come to those who wait” And believe me, the wait is worth it!
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