Carnivale of Customer Service: Widening Your Horizons!

Know More: Carnivale of Customer Service, Customer Service 2.0, Carnivale of Customer Service

Once again it’s the Carnivale of Customer Service! This week’s carnivale consists of a mishmash of posts I’ve come across today. I’ve tried to feature some new blogs I’ve discovered in order to widen my horizons...and yours too! So let’s begin...

Customer Service Point knows that videos are a big thing nowadays and has launched their own Customer Service TV channel!

Client Service Insights (CSI) has a great post on managing conflict in the workplace. You may or may not know that conflict between coworkers does indeed affect how you deal with customers.

Viva Start Ups shares some reasons for lone entrepreneurs to fail including not measuring customer service satisfaction. How do you know if your customers are satisfied or not?

The last post I’d like to feature for this carnivale comes from Moments of Clarity where you’ll find a story about an experience with a cable company, Mediacom. Oh yes, I’m sure each of us has a horror story to share about a cable company, eh? You’ll come out with some lessons to learn from this post ;)

Would you like to participate in the Carnivale of Customer Service? Click here!

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