So let’s begin...
Service Untitled offers another reminder about customer service
etiquette and follow-up. If there’s one thing you should always do with your customers, it’s following-up with them. Can you think of the last time a company sent you a personal thank you card or called you to see how the product or service is working out?
I’m sure we’ve all had to spend time in the waiting room of the doctor’s office and you know that sometimes it can feel like an eternity! Stephen Sherlock of Passion For the Good Customer Experience has a great story to share regarding a recent doctor’s visit....
Do you have a great customer service story or article to share? Email me: maria [at] customersarealways.com and I’ll include it for next week’s Carnivale of Customer Service! If you would like to host the Carnivale, let me know as well...
Thank you Maria, I will try and arrange to host this one week.
Posted by: Steve Sherlock | October 31, 2006 5:12 PM | Permalink to Comment