Here’s the equation:
Happy Customer =
Happy You + Happy Work Environment
Happy You + Happy Work Environment
That’s why today I am going to provide you with tips to help put you in a “happy” mood:
1) On your way to work, listen to happy music. What type of
music puts you in a good mood? Commuting to work is often tough and if you sometimes get road rage like me, it can instantly start your day off in a harried way. I like to listen to classical music or one of my favorite radio stations here in San Diego, 96.5FM I’m sure Ellen Weber of BrainBasedBusiness can tell you how music can affect your state of mind.
2) If your desk or work area is cluttered and disorganized, take a few minutes to clear it. When you come to work with a cluttered work area, your mind tends to become cluttered with all the things you need to do, thus putting you in a stressed mental state. Take time to relaxify your workspace!3) Stay away from co-workers that sap your energy. You know the ones... They come into work complaining about one thing or another. The just love spreading that negative energy around and fish around for pity from others. Simply give them a smile of encouragement and then run to the other side of the building! You don’t need that negative energy to affect your mood and pass on to your customer.
Once again, you have choices - happy mood or bad mood? Happy customer or unhappy customer?
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