1) Calls within the U.S. are free. I mean, who doesn’t love free
services? The calls are clear and the software is user friendly. 2) Skype asks for your feedback right after the call. Well, in the beginning I was asked for feedback, however, lately I haven’t noticed any feedback questionnaires.
3) They let their customers know that there might be issues...From the SkypeIn page:
“Right now we’re just testing the service, so there might be some kinks and it might not be entirely stable all the time.”
I’ve never had to personally call or email Skype about any service issues, so I can’t comment on the service from people who work for Skype. However, overall, I’m pretty happy with their service.
I, too, love SKYPE. I first learned about it via some pre-event skypecasts in preparation for an Innovative Marketing Conference that Columbia Business School did. Then, I realized that it's really easy to do videocalls [with a camera :)], and so user-friendly that my parents have no problems skyping or being skyped by their granddaughter!
Posted by: C. B. Whittemore | October 22, 2006 7:46 AM | Permalink to Comment