« Empathy, Learning About Customers and Being Their Friend | Main | Customer Service Podcasts »

Sep 7
What Can Be Done With Justtwogirls.com?
Ever since I posted Psychotic Answer?  No, Sorry... I’ve received a number of comments from former clients of justtwogirls.com.  I am in utter shock after reading some of the stories from these “victims” of Christina Stevens, who is the owner of justtwogirls.com.  These
women are in fear of their life!  I thought I had read and seen it all.

How would you feel if the company you hired to do your website put this up on your homepage:

“Dear Customers,
I’m sorry, but my web site will not be available for some time. I am too busy dealing with my low life husband and not able to make any more ugly purses for anyone :( Look at the bright side, because my web site is closed, you don’t have to worry about seeing my talentless, no class style-less creations that I call handbags. I have taken some time off from my “creations” in an effort to renovate my single wide trailer because my landlord said that my chickens and my clothes line have to go. Not to mention that I was cited by the city for having 18 vehicles in my front yard, none of which had tires. My neighbor was arrested at the local walmart yesterday was arrested for trying to use my foodstamps card to buy moon pies and RC Cola.

As you can see my family and I have had a hard time over the last few months, hopefully you can understand now why my web site has been put on hold.”


What can be done about this company?  I was thinking that if we could find out who the hosting company for justtwogirls.com is, then we could maybe suggest an investigation be done on her website.  A class action suit was suggested by the commenter who shared the information above, but it will cost thousands and thousands of dollars in attorney’s fees.

Does anybody have any other suggestions?  How about calling ABC’s 20/20? Wouldn't that make a good story?

14 Comments/Trackbacks




Hello Maria, I called the web hosting company that JTGs uses when she locked me out of my website. Before I even identified which of their clients I was calling about, they knew it was Christina. I was really taken back. My guess is that I wasn't the first person to contact them about her. They were sympathetic but said that legally their hands were tied. I spoke to the owner of the company and he stated that if they could not legally go into the Just Two Girls servers without some type of court order or notice of legal action.

Is this Christina for real? How immature and unprofessional this kind of behavior is. This is a perfect example of what not to do to win the hearts of future customers. Is there anybody up for a blogging campaign against these ladies? Its not malicious, it’s just informing the market place that Christina and gang suck. Being vindictive regardless of the reason is bad, not to mention they have committed what amounts to slander through a blatant personal attack. There is a hefty law suit here.


Maria my advice from a consumer’s perspective is the above. My advice to anyone who treats their clients like the above Christina did is just don't do it. You will be committing business suicide. No matter how tempted you are don’t, please find a dignified exit path the negative damage from this kind of business behavior can never be recovered from.

By the way there will be a follow up on my blog.

It was just a matter of time. Now that Christina knows who I am (the one who referred our story to It's Bad Business) the threats have started.

I found this amusing little number in my email box this morning. It was sent via my website (her IP address is now blocked from accessing my site again...)

----------- QUOTE:
From: Danger idstop@ifiwereyou.com
Subject: Might want to rethink things
Date: September 9, 2006 12:06:25 AM PDT

This is an enquiry e-mail via http://xxx from: Danger idstop@ifiwereyou.com

I can't wait to start calling people...

sheena', 'clay', '0000-00-00 00:00:00', 'shehustle@yahoo.com', 256, '2154766432

I'll start at the top and work my way down providing them with all of their info. The info that I just happend to come accross today :)

Keep pushing me.

----------

Aaaaah, I love the smell of crazy in the morning!

This woman needs to be locked away in a padded cell where she can finger paint and make macaroni necklaces all day.

Just Two Girls should be called Just ONE Insane Girl.

Christina has screwed too many of her customers and we have been lucky enogh to find each other. There is a power in numbers and hopefully more and more of her victims will come forward and feel empowered to tell their stories and to be free of her.

I too am a victim of the JTG saga, or bad nightmare. I lost $500 to that girl and got absolutely nothing for it but a bunch of cussing/swearing emails and name calling. It started great, peachy, then when I emailed to see why things weren't coming along, not in those words of course, I was slammed with the crazy woman emails. You're stupid and what not, just bad bad business. I felt like tossing my computer after reading her emails. She really made me want to take a road trip to wherever she was and whip the snot out of her...now who makes you feel like as a full grown adult??? I mean c'mon... This happended a year ago, and I've just now hired a new "Professional Web Design" company and I was still scared...but I do feel I"ve found a good one this time...
So if anyone out there is willing to go to ABC or 20/20 I'm willing to come forward with the rest of the victims and say my name, what happened, EVERYTHING!!
I deserve some closure on this, everyone does!

Did you mention ABC in the previous post?

well, According to Christina she and her husband will be on the ABC television show WifeSwap http://abc.go.com/primetime/wifeswap/index.html can you imagine the poor family that would have this crazy woman in their home, very scary!

Since it is reality TV I am sure that the producer would love to know who she really is. You can send your emails here families@rdfusa.com

This is part of the application contract that she had to sign:

I authorize Producer to investigate, access and collect information about me, about any of the statements made by me in my application, any supporting documents and any other document that I have signed or do sign in connection with my application to be selected as a contestant in the Program, or any other written or oral statements I make in connection therewith, and agree to supply Producer any additional information required to conduct such investigations. I irrevocably authorize Producer to secure information about my experiences from my current and former employers, associates, friends, family members, educational institutions, government agencies, credit reporting agencies, and any references I have provided, and I irrevocably authorize such parties to provide information concerning me. I hereby unconditionally and irrevocably release and forever discharge all such parties and persons from any and all liabilities arising out of or in connection with any such investigation.

Thank you, everyone, for coming forward to tell your experiences here. It seems that there are many of you that have been victimized by this "Christina".

It's very unfortunate that these things happen - perhaps a lesson to be more selective when doing business with someone online.

I have an update! ABC's 20/20 wants video or audio!
http://www.customersarealways.com/2006/09/justtwogirlscom_update_and_see.html

Just an update for those who make their way here and want to know what's happened as a result of complaints against Christina. The Attorney General of Missouri has filed suit against Christina. Seems as though she ticked off too many people. You can read more here:

http://www.stlouis.bbb.org/commonreport.html?compid=310025446

Just so you all know. She's still at it as of October, 2006. Collecting money and not completing services. How in the world is she ranked with Google for a search on website design?

I've just been scammed too. Can I tell you how angry I am? I'm a well educated woman & I feel so stupid. I've lost $598 to JTG on 9/28 and have no site design & nearly NO response from them after many many email inquiries. I just want my HARD EARNED money back.

I too was a victim of Christina. She seemed so credibale with all the sites she created, but I had to send SEVERAL emails after giving her $300 with little to no response and promise of offering "free upgrades" for all my troubles. She simply took snapshots of my existing site and sent them as jpegs and asked if the design looked good. I'm a graphic designer and have a decent amount of knowledge on web design and her jpegs weren't fooling me. After I told her that I never heard anything ever again. This was last August. I want my money back!! I hope more people come forward. We need to all pull together so she does not get away with this. Otherwise, she will continue her criminal ways.

» Know More Media Review: Mammoth corporations and bad business with a :) from Know More Media
As mentioned in a previous post, I have been following the controversy surrounding bargain retail giant Wal-Mart for a while. Apparently, Wal-Mart is making some changes and as Mark commented, love ‘em or hate ‘em, Wal-Mart makes a move and... [Read More]

Hello -

For those of you who have had trouble with Just Two Girls, maybe we can help. We at Magic Web Hosting, Inc have already helped a couple clients who have had trouble with Christina Stevens. We are very honest, reputable, and we can provide many references. If you mention you've been damaged by Just Two Girls or just need help with your site, we'll try to cut you a break on any services you may need. Just visit our web site and then give us a call. www.magicwebhosting.com

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Empathy, Learning About Customers and Being Their Friend | Main | Customer Service Podcasts »

Advertise

sponsored ads



Incredible Hall of Acclaim.

subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

Alltop, all the top stories

BlogBurst.com


Successful and Outstanding Blogger
QAQnA Mug Club

Stats:

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



CustomersAreAlways is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

WebMetricsGuru

TheInsurancePolicy

MarketingBlurb