With customer service there is no compromising. When customers expect the best, you have to deliver the best. If Nordstrom decided to do cutbacks and fired thousands of salespeople, you can best believe that the level of service would go down the toilet.
So you want to your business to be phenomenal – what do you do? Start with hiring phenomenal people and don’t settle for less. (Read the related posts below)
You have to be phenomenal in this fiercely competitive business world. There is no compromise. Period.
Related Posts:
Finding the Best Customer Service Candidates
Hiring Good Citizens
Don’t Settle For Less
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