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Sep 4
Did You Thank the Customer Service Rep Who Helped You Today?

Here in the U.S. We celebrate “Labor Day” today. However, ironically we actually don’t do any labor - well, at least many of us don’t - as I sit here in Starbucks watching the baristas slave away to make coffee for everybody!

I know that many people here have headed out to the beach and others have headed to the mall or bookstore to enjoy this day off. Wherever you are, I’m sure that you were helped by somebody. They sacrificed this day to work so that you could have what you want or need. Did you thank them for the service/labor they provided? We all crave acknowledgement, so thank somebody today...Those two words could be the motivation someone needs to keep providing phenomenal service!

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5 Comments/Trackbacks




Good reminder, Maria. Just like other relationships, those between customers and servers is a two-way street.

Interesting that you should mention customer service. In a few hours, I'll release the latest episode of The Great Big Small Business Show, and it's about customer service.

Thanks for this great post and reminder.

Yes, Maria, good reminder! We actually need to thank everyone, so thank you! :)

Mike, Chris, and Meikah -

Thanks for stopping by and commenting! I appreciate the feedback and the resources!

Today I shopped at Serramonte shopping center in Daly City and had two of the most wonderful sales persons. One's name was Galvina and she and her associate were sure to give me excellent and OUTSTANDING SERVICE. I hope that they will receive recognition for this great experience. I was in the towel home section of the store.

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