« Are Your Profits Bad Profits? | Main | Customer Service Tip...Bottom Line: Be Nice »

Aug 5
"You're Welcome!"

We talk about how "Thank You" and "Please" aren't heard very much in interactions nowadays, whether it's the customer service rep saying it to the customer or vice versa.  Today as I went through the drive thru of Popeye's Chicken, the girl took my order and I said, "Thank you!"  She replied with "You're Welcome!" with such joy that I thought, Wow - don't hear that much anymore either... Contrast that with a recent drive-thru experience at McDonald's in which the reply to my "Thank You!" was "Yup!"

Speaking of, for some weekend humor you may want to check out You're Welcome.jpgEric's post, You're Welcome.  Kids say the darndest things!


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« Are Your Profits Bad Profits? | Main | Customer Service Tip...Bottom Line: Be Nice »

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