Devoted to customer service and the principles of exceptional customer services

I came across Proven Incomes via Liz Strauss’s blog today...Ah - because income is something we all want one must go check it out, I said to myself (and not to the muffin).

And of course I had to learn “How Not to Lose Your Ass” when it comes to customer satisfaction.

The author offers some great tips on how to fend off the crazy customers, but this tip is the one that I think is the best:

Could it be this simple, you ask? But of course. If you do really, really good work, what can your customers complain about? What I mean by really, really good work is to have a passion for what you do and have a passion for your customers. If you do that, everything else is gravy....or umm, muffins.