A superintendent in Providence, Rhode Island is on a mission to have a school system that will take a customer service approach to public education. "The schools will reflect a positive ethos," Supt. Donnie Evans told The Providence Journal. "If you are an adult, you will want to be in this school. If you are a child, you will look forward to going to school."
Some of the things that Evans would like to change are the way 
teachers communicate with their students and parents and that all adults at the school will be responsible for every child that they come in contact with. He hopes to accomplish this change through ongoing training and meetings with school staff. Read more...
Just another example that customer service encompasses all aspects of life!
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