If there's one internet friend who's big on communication, it's Julie Fredrickson of Coutorture. As a member of Coutorture, may I be the first to say how pleased I am with their customer service (although I don't pay a dime to them!) I'm pretty much guaranteed a weekly update of the what's going on with the fashion community and my posts at TheRunwayScoop.com are regularly featured in the "Industry" section of the website.
I just received an email from Julie where she closes with:
We'll be upgrading and moving to a new server before fashion week and most everything will be fixed, but there will be a few sites that require personal attention before they can be sourced properly. You aren't numbers to us, but there are a number of you. In the meantime, of course, you're still full members :)
With much love,
Julie Fredrickson and Phil Leif
Communication...communication...communication. Have you communicated with your customers today? If not, when was the last time you did?
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Communication is Key
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