Devoted to customer service and the principles of exceptional customer services

I've adviced here before to send Thank you notes to your customers, but Chris Brogan goes a little further and tells us to send REAL Thank you notes (via Tom).  Here are a few of Chris's tips:

Get clever about the notes - Try something different, something eye-catching.

Be specific- Don’t just send a “thanks” and sign it. Write something more direct

Market just a little, but not a lot

Do it quickly- Thank-you notes aren’t all that useful if you wait a few months to send them.

Don’t email about the thank-you

Read more of Chris's post...

All my Thank You cards are handcrafted by yours truly!  How are you making your Thank You cards different?  Leave your suggestions here...