Service Untitled has been kind to fulfill a topic request that I submitted....
Conflicts between a manager and employee is a common occurrence in the workplace - at least when I was a manager it was! As a manager you wish that you could please everybody, but realistically it's near impossible to do. The author points out some ways to deal with and alleviate conflicts. This is a condensed version of his tips - to read the whole article visit this page...
- Use the three-legged stool - Measure manager achievement/success with the three-legged stool theory.
- Ask the employees for feedback - If you’re a manager and don’t get along well with your employees, ask the company management to issue some sort of formal “feedback survey” to your employee.
- Do something to increase morale
- Set positive examples
- Ask your peers - Whether you’re a customer service representative with a “bad manager,” or a manager with “bad employees,” ask your peers about what they’d do in such a situation.
- Don’t rule by fear
- Have an open-door policy
- Be kind to your employees
- Read the blog
Thanks, Douglas!
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