Devoted to customer service and the principles of exceptional customer services

I think it's ridiculous for establishments to say that "Restrooms are for customers only".  I'm sitting in Borders writing this and a man just asked where the restroom is.

"You need to get a token to use the restroom and they're for customers only," was the reply.

How do you deny a natural function of the body?  And what happens if you say no and the person pees on himself/herself right there in the middle of the store?  Also, what if you haven't bought anything yet, but plan to after you use the bathroom?

I also get peeved when I go downtown and need change for the parking meter, but many places won't give you change unless you buy something.  Ahhhh!

Okay, thanks for letting me rant... ;)