During my "customer service career" someone advised me to stress 
"numbers" and how I can contribute to an organization in terms of sales because that is what companies look at. Sure, companies may look at numbers as a determinant of whether or not they hire you, but I didn't want to work for a company that focused on sales. I wanted them to hire me based on overall performance, my well-rounded life, and great people skills.
I once reviewed an impressive resume in which the candidate had worked for big name companies and boasted high sales. However, how did I know that this person didn't "shark" his way into all those sales or wasn't a stress case because all he thought about was increasing sales? (FYI: "Shark" is a term we used for salespeople who stole sales from other reps at Nordstrom).
What's your philosophy on hiring customer service reps?
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