I just came across this article from Business Week via Yahoo! that gives us some tips on "How to Be an Ace Speaker". It's a good read and can help you communicate effectively with your customers. Let's face it, most customers simply don't have the time to chat with you and I've had my share of dealing with business people who just go on and on about their business - saying the same thing ten different ways. I'm the type of speaker and writer that likes to get right to the point.
Which brings me to some of the recent blogs that I've visited... Some of these blog authors really don't know when to stop! A long post is ok sometimes, but every single post? Do I really need ten examples to describe what you're trying to explain?
What I've learned is that you write a little and let your readers join in and offer comments and feedback. This is the same with talking with your customers as well. You learn so much more about your customer if you just zip it and listen more.
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