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May30
Just My Little Rant on Greeting Your Customers

The artist side of me went to the Fabric Store to find some felt to use for my greeting cards.  I stepped into the store and inhaled all those fabulous colors and textures.  I stood in the front of the store taking it all in...trying to calm myself down because I do get quite excited when I'm surrounded by brilliant color :) 

Felt...felt...felt... I wanted to stay focused.  I tend to get unfocused and spend money on things I don't "need".

I looked over at the "service desk" where two older women glanced at me over their eyeglasses like I had just trampled over their rose bushes.  They went back to their conversation without one single word of acknowledgement...

I suddenly felt very uncomfortable.  I turned around and walked out.

MORAL OF THE STORY:  Greet your customers!  GREET YOUR CUSTOMERS! GREET....YOUR....CUSTOMERS.... GREET...GREET...not GREED...GREET!


2 Comments/Trackbacks




LOL. Take it easy Maria! I know how you feel though. I get the same treatment here especially when I walk into some posh shops. The ladies also feel as expensive as their merchandise. Duh!

» "Welcome!" from CustomersAreAlways
If you shop in Express or Aaron Brothers, you'll often hear a greeting that you don't get anywhere else (that I know of).  "Welcome to Express!" "Welcome to Aaron Brothers!" In the book, Customer Satisfaction Is Worthless, Cust... [Read More]

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