Devoted to customer service and the principles of exceptional customer services

I missed Easton Ellsworth's Blog Tipping Day earlier this week, so if you'll allow me to be fashionably late...

I just came across this first site.  Subsequently, this blog was asking for comments, so here goes...

Blog:  Hotels!  A Management's Point of View
1) I like that there are topics covering customer service
2) I love the masthead - very well designed
3) The posts end with a question which initiates conversation with the reader
Tip:  As a blogger, it's important to post frequently, especially for information-hungry people like me! 

These next two blogs I frequent on a daily basis...

Service Untitled
1) Very helpful information with many tips for people who work in customer service
2) Posts are organized and focused on customer service principles and nothing else
3) The author now allows comments and trackbacks - yeah!
Tip: I'm a visual person, so it's sometimes nice to see a graphic now and then.  That's just me...

CRM Mastery E-Journal
1) I love that this blog is my one-stop source for everything CRM.  I can get all the news in one place
2) I just discovered that my blog is linked there (thanks!)
3) Provides a plethora of free resources, links, and information - not just on CRM, but customer service as well (Yes, there is a difference!)
Tip:  I've sat here for five minutes and I can't seem to come up with a tip.  It's just a great blog, period.