Devoted to customer service and the principles of exceptional customer services

Every company that does business online should provide a customer guarantee.  Here's a company that gets it right:

"REWCI.COM CUSTOMER SATISFACTION GUARANTEE"
When you purchase your panasonic fan from REWCI.COM
We guarantee it to be free from defects
For 3 years from the date of purchase
If within the time period you experience any
problems with your panasonic fan purchased from REWCI,
you can be rest assured that we will do EVERYTHING
possible to remedy the matter...."

But what I like the most is this last statement:

"We strive for "Heroic Customer Service" & Complete
Customer Satisfaction.  We dare NOT forget about any
of our customers after a purchase."

Now, I've never done any business with this company, but after reading this statement, I would feel more confident about purchasing something from them.